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How to Text through Email

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Many clients are preferring to text with lawyers, but is texting a good idea?

How will you keep a record of your communications with the client? One alternative is to text using email. You can send a text message through email if you know your client’s phone carrier. Texts sent via email are easier to track and store in your firm’s case management system.

For a full explanation of how to text through email, check out this article from inPractice.

For questions about using email and texts with clients, email Courtney Troutman at pmap@scbar.org.

via @SCBar_PMAP

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