Many clients are preferring to text with lawyers, but is texting a good idea?
How will you keep a record of your communications with the client? One alternative is to text using email. You can send a text message through email if you know your client’s phone carrier. Texts sent via email are easier to track and store in your firm’s case management system.
For questions about using email and texts with clients, email Courtney Troutman at firstname.lastname@example.org.