In the past, you may have been targeted by scammers claiming to be technical support from Microsoft, Apple, a printer company, or internet service provider due to a recent purchase or technical issue. In many of those instances, the scammer likely called you.
Recently, the FBI reported an increase in technical support bait and hook tactics, including the user being fooled to call the scammer!
Before you dismiss this reoccurring scam, be sure to review with your staff the variations, trends, and tips from the FBI and ZDNet.
Contact firstname.lastname@example.org if you have any questions.