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Posts published in “Legal Research”

Fastcase Live Chat: Where the Answers are At!

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Live research assistance and customer support is an important part of your South Carolina Bar Fastcase benefit. Did you know Live Chat is one of the best ways to take advantage of this service?

It works just like an instant messaging program and allows you to get personalized help while multitasking and doing your own research.  Customer service representatives send links to search results, cases, etc., making it one of the most efficient ways to get assistance.

To access Live Chat, login to the South Carolina Bar homepage via the LOG IN button. Once you are logged in, hover over the “For Lawyers link” and click on “Fastcase Legal Research”. Then click the green “Access Fastcase” button about halfway down the page. You will be directed to your Fastcase legal research page.

Click Help in the dark grey bar at the top of the screen. A Live Chat window will open on your screen. Type in your question here and wait for a Fastcase customer support associate to respond. Live Chat is available from 8 a.m. to 8 p.m. Monday thru Friday, excluding holidays.

Do you have questions about this tip or how to log in to the Bar’s website? Email fastcase@scbar.org for assistance.

9 PMAP Website Resources to Help You Manage your Law Firm

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In recognition of National Small Business Week, check out a few of our favorite practice management and technology website resources to help you manage your small firm (or large firm):

  1. Start a Practice - Are you planning to start a practice? Navigate these resources to find tools to help you develop a business plan, create a budget, decide on an entity and firm name, find the right location, get the proper licenses/insurance, market, prepare for emergencies, choose technology, plus much more!
  2. Close a Practice - You're thinking about winding down your practice...but you have no clue where to begin. Check out the PMA's guide to close your office plus how to transition out of practice based on a variety of situations. We even have resources for succession planning!
  3. Firm or Law Partner Changes - Things happen: Lawyers decide to leave in order to form new partnerships, go solo, or dissolve practices. Our lawyers in transition section will help you navigate through a variety of situations. If you cannot locate a particular situation, contact pmap@scbar.org for assistance.
  4. Build Your Practice - Whether you want to explore client development or learn how to build your business, our business development resources provide a variety of tips from a variety of marketing resources.
  5. Prepare for the Worst - With Atlantic Hurricane Season kicking off officially June 1st and manmade or natural disasters happening every day, it is important for law firms to create a disaster and emergency preparedness plan. Check out our Prepare page for tips and also request a free copy of our disaster handbook, if you do not one.
  6. Time and Business Management - How should you manage your time and stay organized in your business? Check out a few great tips here. (P.S. Don't forget to check out our SC Small Firm blog for more organization/time management tips and the PMAP Forms Bank for correspondence, checklists, plus more.)
  7. Technology Tips - Whether you are interested in learning more about technology or looking for a specific tech topic (software, security, consultants, etc.), our tech tips section will help you navigate through some of the most important decisions in managing your practice.
  8. Legal Research (for South Carolina Bar members) - Looking to conduct research for a particular case or cases? Check out the South Carolina Bar's free legal research member benefit Fastcase by logging into the Bar's website. Our FAQ's page will help show you how.
  9. Resources- Can't find a specific resource you're looking for? Don't forget the South Carolina Bar has over 160 resources available to active Bar members in good standing via the Lending Library. Also, check out the PMAP Videos Bank and the FAQ Bank for helpful tips and information.

Contact the Practice Management Assistance Program for further assistance in managing your law practice.

Fastcase Fasttip: Training Videos, Tutorial Guides, & Help Using Fastcase

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Fastcase offers ten on-demand training videos, which you can access at fastcase.com/video. Each lesson focuses on a different aspect of legal research and provides step-by-step instructions to make your research more efficient. Fastcase representatives are also available Monday-Friday from 8 a.m. – 8 p.m. EST. by phone (866-773-2782), by live chat, and by email service@fastcase.com.

For assistance logging in to Fastcase or a brief tutorial, Bar members can also contact the South Carolina Bar Practice Management Assistance Program at (803)799-6653, extensions 118 or 183 or email fastcase@scbar.org.

PMAP Practice Pointer: Fastcase – Free Legal Research

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Did you know SC Bar members have access to free legal research through Fastcase as a Bar member benefit?

Recently, Clio asked its users what tools they were using for legal research. The survey found Fastcase (20.35%) in a virtual dead heat with Westlaw (20.58%) and LexisNexis (20.21%).

To learn more about Fastcase as a member benefit, visit www.scbar.org/fastcase and login. For training information, visit the Fastcase Help & Support page for videos, webinars, customer service, downloads, documention, and more! Contact fastcase@scbar.org if you need assistance or for additional research assistance, call Fastcase toll-free at 866-773-2782 from 8 a.m. to 8 p.m.