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Posts published in “Backups”

How Recent is Your Mobile Backup?

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If your office smartphone or tablet were to "brick," or no longer work, could you recover data to a new device?

Many iPhone and Android owners recently found themselves answering this question because of bad updates, bugs and repairs. Users who maintained iPhone or Android backups on a regular basis were able to quickly bounce back, but those who didn’t were not as lucky.

If you are planning to download the latest manufacturer update, be sure to check if your mobile device is eligible for software updates (Android or iPhone), has enough space (Android or iPhone), has a backup in several locations (cloud, hard drive, external drive) and properly downloads the update (Android or iPhone).

Contact pmap@scbar.org for information or assistance.

Is that really technical support? Scam Alert!

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In the past, you may have been targeted by scammers claiming to be technical support from Microsoft, Apple, a printer company, or internet service provider due to a recent purchase or technical issue. In many of those instances, the scammer likely called you.

Recently, the FBI reported an increase in technical support bait and hook tactics, including the user being fooled to call the scammer!

Before you dismiss this reoccurring scam, be sure to review with your staff the variations, trends, and tips from the FBI and ZDNet.

Contact pmap@scbar.org if you have any questions.

Assessing Online and Offline Tech-Integrations

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Does your firm website integrate with social media and your practice management system?

How long has it been since you reviewed user agreements, third-party apps, permissions, privacy settings, products, devices and services?

The recent Facebook data breach is an excellent reminder for law firms to evaluate not only where digital traffic is going but also where the data might end up. For information on how to secure your privacy via social mediathird-party apps and more visit the Identity Theft Resource Center or StaySafeOnline. Also, check out the security resources via the Practice Management Assistance Program.

Contact pmap@scbar.org for assistance.

3…2…1…Backup!

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Are you prepared for a hard drive fail or an office-server failure?

Do you own a three-copy backup?

If not, ABA TECHSHOW 2018 speaker and planning board member, Barron Henley, suggests not to cut costs. Rather, legal-tech professionals suggest firms implement multiple backup solutions, such as an internet cloud backup (Mozy ProMozy HomeCrashPlanCarboniteSOS Online Backup), along with multiple external hard drives, and a form of network attached storage.

Talk to your technology specialist about your backup. For further information, contact pmap@scbar.org.