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Posts tagged as “Fastcase”

Fastcase Fast Tip: How Do I Search Possible Spellings and Misspellings of a Search Term?

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Looking for a quick search tip using Fastcase®?

Test drive the single letter wildcard “?” to discover all possible spellings and misspellings of a term. Type the term “advis?r” in the Fastcase 6 or Fastcase 7 search box and find cases with both spellings (advisor and adviser).

 

Also read other tips like this via the #FastcaseFriday hashtag on Twitter.

Contact fastcase@scbar.org with questions or login assistance.

Fastcase Live Chat: Where the Answers are At!

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Live research assistance and customer support is an important part of your South Carolina Bar Fastcase benefit. Did you know Live Chat is one of the best ways to take advantage of this service?

It works just like an instant messaging program and allows you to get personalized help while multitasking and doing your own research.  Customer service representatives send links to search results, cases, etc., making it one of the most efficient ways to get assistance.

To access Live Chat, login to the South Carolina Bar homepage via the LOG IN button. Once you are logged in, hover over the “For Lawyers link” and click on “Fastcase Legal Research”. Then click the green “Access Fastcase” button about halfway down the page. You will be directed to your Fastcase legal research page.

Click Help in the dark grey bar at the top of the screen. A Live Chat window will open on your screen. Type in your question here and wait for a Fastcase customer support associate to respond. Live Chat is available from 8 a.m. to 8 p.m. Monday thru Friday, excluding holidays.

Do you have questions about this tip or how to log in to the Bar’s website? Email fastcase@scbar.org for assistance.

Fastcase Fasttip: Training Videos, Tutorial Guides, & Help Using Fastcase

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Fastcase offers ten on-demand training videos, which you can access at fastcase.com/video. Each lesson focuses on a different aspect of legal research and provides step-by-step instructions to make your research more efficient. Fastcase representatives are also available Monday-Friday from 8 a.m. – 8 p.m. EST. by phone (866-773-2782), by live chat, and by email service@fastcase.com.

For assistance logging in to Fastcase or a brief tutorial, Bar members can also contact the South Carolina Bar Practice Management Assistance Program at (803)799-6653, extensions 118 or 183 or email fastcase@scbar.org.

PMAP Practice Pointer: Fastcase – Free Legal Research

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Did you know SC Bar members have access to free legal research through Fastcase as a Bar member benefit?

Recently, Clio asked its users what tools they were using for legal research. The survey found Fastcase (20.35%) in a virtual dead heat with Westlaw (20.58%) and LexisNexis (20.21%).

To learn more about Fastcase as a member benefit, visit www.scbar.org/fastcase and login. For training information, visit the Fastcase Help & Support page for videos, webinars, customer service, downloads, documention, and more! Contact fastcase@scbar.org if you need assistance or for additional research assistance, call Fastcase toll-free at 866-773-2782 from 8 a.m. to 8 p.m.